Cancellation Policy
Right of Cancellation
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you
- the goods (in the case of delivery of one item or a single delivery of several items ordered as part of a single order) or
- the last item (in the case of separate delivery of several items ordered as part of a single order) or
- the last partial shipment or the last piece (in the case of delivery of one item or several items ordered as part of a single order in several partial shipments or pieces)
have taken possession of the goods.
To exercise your right of withdrawal, you must notify us (Jannik Scholkmann, Giselastr. 21a, 10317 Berlin, Germany, : , TE-Mail: info@artofnature.berlin) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory. To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of Cancellation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the date on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
You will bear the direct cost of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check their quality, properties, and functioning.
Sample Cancellation Form
(If you wish to cancel the contract, please fill out this form and return it.)
To
Jannik Scholkmann
Giselastr. 21a
10317 Berlin
Germany
Email: info@artofnature.berlin
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods:
……………………………………………………………………………………………………………
Ordered on:
……………………………………………………………………………………………………………
Received on:
……………………………………………………………………………………………………………
Name of consumer(s):
……………………………………………………………………………………………………………
Address of consumer(s):
………………………………………………………………………………………………………
Signature of consumer(s) (only for notification on paper):
………………………………………………………………………………………………………
Date:
………………………………………………………………………………………………………
(*) Delete as appropriate.
End of the cancellation policy
The European Union has established an online platform ("Online Dispute Resolution Platform") for out-of-court settlement of consumer disputes: https://ec.europa.eu/consumers/odr